This page allows users of 37°N connected apps — including NOD (Nightly Open Data), Squad Hub, and Protocol Explorer — to request permanent deletion of their 37°N account and all associated cloud data in accordance with Google Play and Apple App Store data privacy requirements.
Using Health Data by 37°N? Health Data has no account and stores nothing on our servers. To remove everything it keeps on your phone, uninstall the app.
What Will Be Deleted
When you request account deletion, we permanently wipe:
- Profile & Authentication: Your Firebase Authentication record, registered email, login credentials, display name, demographic details (age, sex at birth, racial background), weight units, and health goals.
- Squad Data: Your squad memberships, roles (captain or member), invite history, and check-in statuses.
- Encrypted Health Records: All encrypted sleep records, vitals, daily check-ins, custom experiment logs, and key backups stored in cloud storage.
- Notifications: Device push tokens (Firebase Cloud Messaging) registered to your account.
- Feedback & Support History: Any support inquiries or feedback tied to your account ID.
Deletion Timeframe
Account deletion requests are processed within 30 calendar days. Once deleted, your account and encrypted records cannot be restored. Anonymized, aggregated system metrics that cannot be linked back to you may be retained for security and operational monitoring.
Submit a Deletion Request
Request Prepared
We are opening your default email client to send this deletion request directly to our privacy team. If your email app does not open automatically, please send an email directly to:
Subject: Account and Data Deletion Request
Please include your registered account email so we can verify and execute your request within 30 days.
Direct Contact
You may also email us directly at any time to request deletion or ask questions:
37°N Privacy Team
Email: privacy@37degreesn.com
App Support: support@37degreesn.com